Terms of Service

Please read these terms carefully before using our website or services.

Effective Date: May 14, 2026

1. Acceptance of Terms

By accessing aamedsupplies.com or using any services provided by AA Medical Supply, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Services Offered

AA Medical Supply is a licensed DMEPOS supplier providing durable medical equipment, prosthetics, orthotics, and related supplies. We bill Medicare, Medicaid, and most major insurance plans on behalf of our patients.

3. Prescription Requirements

Many items we provide require a valid prescription from a licensed healthcare provider. We will coordinate with your provider to obtain the required documentation. We reserve the right to refuse any order without a valid prescription where one is required by law.

4. Insurance Billing

By submitting a verification request, you authorize AA Medical Supply to contact your insurance company to confirm benefits and bill claims on your behalf. You remain responsible for any deductibles, copayments, or amounts not covered by your insurance plan.

5. Returns and Exchanges

Returns are accepted only with a valid sales receipt and within 30 days of purchase, for merchandise that is unopened, unused, or re-sellable. Certain items are non-returnable, including stockings, bras, wigs, prosthesis, wound care, blood glucose supplies, urological supplies, ostomy supplies, bath benches, raised toilet seats, commodes, and custom items. A monthly rental charge will apply to returned equipment.

6. Limitation of Liability

AA Medical Supply provides medical equipment for personal use. We are not liable for any indirect, incidental, or consequential damages arising from product use. Always follow the instructions provided with each item and consult your healthcare provider with medical questions.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of AA Medical Supply or its licensors and is protected by applicable copyright and trademark laws.

8. Changes to Terms

AA Medical Supply reserves the right to update these Terms of Service at any time. Continued use of our website or services after changes constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles.

10. Contact

For any questions about these Terms of Service, please contact us:

AA Medical Supply
39393 Van Dyke Ave, Suite 104
Sterling Heights, MI 48313
Phone: (248) 432-2620
Email: support@aamedsupplies.com